Open an account
Customer support

Customer support

A comprehensive support system that helps clients access and utilize services in the most efficient way.

Trading regulations

Realtime data
Detailed instructions on how to conduct stock transactions from A to Z, helping customers grasp the effective investment process.
  • HSX, HNX, UPCOM
  • Insider information disclosure
  • Individual bonds
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Other professional guidance

Absolute security
Including safe securities depository services and support for shareholders' rights exercise, ensuring full, accurate and timely investor rights.
  • Securities depository
  • Rights exercise
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Instructions for opening an account

Comprehensive management
Provide a complete process to open a securities account online with necessary documents and fast processing time.
  • At the counter
  • Online
  • Update citizen identification
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Money transaction guide

Safe transactions
Provide detailed information on deposit and withdrawal methods for securities trading as well as internal accounts.
  • Deposit
  • Withdrawal
  • Internal accounts
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Stock trading guide

Modern technology
Presents in detail the process of depositing and withdrawing money safely, quickly and flexibly via banks, helping to facilitate securities transactions.
  • Web trading
  • Mobile trading
  • Conditional orders
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Margin trading

Optimal leverage
Frequently asked questions about margin trading, initial and maintenance margin, how to calculate margin calls and other necessary regulations.
  • Regulations
  • Margin List
  • Margin Rate Lookup
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Transaction fee schedule

Cost optimization
Publicly disclose detailed fee schedules for brokerage, custody and investment consulting services, helping customers calculate reasonable costs.
  • Transaction fees
  • Advance fees
  • Current fees
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